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Privacy Policy

A legal disclaimer

Last Updated: July 17, 2026

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At Axura Pty Ltd, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store the information you provide when using our website and purchasing our products.

1. Information We Collect

We collect only the information necessary to process your orders and provide you with excellent service. This includes:

  • Contact Information: Name, email address, phone number, and physical/shipping address.

  • Business Details: Company name, VAT number (if applicable), and registration details for B2B accounts.

  • Transaction Data: Order history, payment preferences, and technical requirements shared for procurement.

  • Technical Data: Information collected via cookies to improve your browsing experience (e.g., IP address, browser type).

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process your purchases, manage shipments, and provide support.

  • Communication: To send you order updates, invoices, and necessary technical information regarding your purchases.

  • Compliance: To meet our legal obligations under South African tax and business laws.

  • Service Improvement: To understand how our site is used so we can optimize our product offerings and website functionality.

3. Data Protection and Security

Your data is stored securely. We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

  • No Third-Party Sharing: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

  • Limited Access: Only essential Axura staff involved in fulfilling your orders have access to your personal information.

4. Your Rights under POPIA

As a data subject, you have the right to:

  • Access: Request to see what personal information we hold about you.

  • Correction: Ask us to update or correct any inaccurate or incomplete information.

  • Deletion: Request that we delete your information, subject to our legal requirements to retain certain records (such as tax invoices) for a specified period.

5. Cookies

Our website uses cookies to enhance your experience, remember your preferences, and track performance. You may disable cookies through your browser settings, though this may limit your ability to use certain features on our site.

6. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on our website with a revised "Last Updated" date.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

Axura Pty Ltd

Email: info@axura.co.za

Website: www.axura.co.za

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